Privacy Policy – New Vision Health and Wellness LLC
Effective Date: May 18, 2025

New Vision Health and Wellness LLC (“we,” “our,” “us”) values your privacy and is committed to protecting the confidentiality of your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable federal law, and the laws of the State of Ohio.

This Privacy Policy outlines how we collect, use, protect, and disclose information collected via our website: https://nvhealthandwellness.us.

1. Information We Collect
We may collect the following types of information:
– Personal Identifiable Information (PII): such as your name, email address, phone number, and other data submitted via contact or appointment forms.
– Protected Health Information (PHI): if you voluntarily submit personal health details through HIPAA-compliant forms linked through our website (e.g., JotForm HIPAA, IntakeQ, SimplePractice).
– Technical Information: including browser type, IP address, and pages visited, collected via cookies or analytics tools to improve user experience.

2. Use of Your Information
We use your information to:
– Respond to service requests and inquiries
– Facilitate scheduling and communication
– Comply with legal and regulatory obligations
– Improve the content and performance of our website

We do not sell or rent your personal or health information to third parties.

3. HIPAA Compliance
Our website integrates with HIPAA-compliant third-party platforms for handling PHI. These vendors maintain Business Associate Agreements (BAAs) and follow security best practices to safeguard your data.

Please note: Standard contact forms or email communication via non-secure methods (e.g., Gmail without encryption) are not appropriate for sharing sensitive medical information. We encourage patients to use designated secure portals or encrypted tools.

4. Use of Cookies
Our site may use cookies for site functionality and analytics. You may disable cookies through your browser settings.

5. Third-Party Services
We may use reputable vendors (e.g., Google Analytics, appointment tools) who have access to limited data for service improvement. We ensure that these providers uphold applicable data protection standards.

6. Your Rights
You may:
– Request corrections to your personal information
– Withdraw consent for future communications
– Request deletion of non-essential data

To exercise your rights, email nv.healthwellness@gmail.com or call (216) 774-9183.

7. Policy Updates
We may update this Privacy Policy periodically. Please refer to this page for the latest version.

8. Contact Us
New Vision Health and Wellness LLC
25701 N Lakeland Blvd, Suite 207
Euclid, OH 44132
(216) 774-9183
nv.healthwellness@gmail.com